As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.

I’d recommend any dealership to take a look at HBS Systems. Every time I have an issue, I submit a case and receive a call the same day. The problem is fixed right away. They have the best system in the industry.

The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.

Dealership support and service are huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don’t go as planned.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

We were impressed with HBS Systems when we made a request specific to our dealership. Their team expedited the programming process to upload a short-notice store addition into the business system. I’d recommend to any dealership to take take a look at HBS Systems.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

The accounting system is pretty intuitive. I like how well it integrates with our parts suppliers to keep up with inventory and pricing. I like the e-docs feature and use that all the time.

They answer all of our questions regardless of how many times we have to ask them. Sincere thanks for all your work on behalf of the dealers you serve. Keep listening to what your dealers are telling you they need.

I love HBS Systems software! It’s not complicated and has all that is needed without too many steps.