Great customer service and support!

We changed to HBS systems after being on another system for 28 years. The training and support have been awesome! The experience was smooth and efficient. The Service Management feature is excellent!

The team is easy to do business with and always a phone call away. If I ever do have a problem, it’s resolved. We’ve used HBS Systems since 1994 and I don’t see us ever switching.

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.

We’ve used HBS Systems for decades! We carry both Kubota and AGCO and the integration with those manufacturers saves us so much time and money. When it comes to your business system, you get what you pay for. Everyone is worried about the dollars and cents; however, other dealers we know who don’t use HBS don’t have the capabilities we do – costing them more in the end. The team is great to work with too! It’s nice to have long-term knowledge and experience to support us.

If we have any kind of problem we email or call and they are on it to get it solved. I’d highly recommend HBS Systems to any dealership to improve workflow. They truly understand the business.

Scarlett is amazing! She answers all my questions and always provides the help I need and provides excellent Customer Service! I loved my training with Scot.

Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.

I know hosting training offices in both the US and Canada is not cheap, but it sets your company apart. With the support, HBS Systems provides, I do not have a worry in the world.

It has saved me hundreds of hours on the John Deere statement reconciliation alone. The automatic pricing updates improve accuracy saving us time and money.

HBS Systems worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

They answer all of our questions regardless of how many times we have to ask them. Sincere thanks for all your work on behalf of the dealers you serve. Keep listening to what your dealers are telling you they need.

HBS Systems is easy to use. It’s easy to look up parts and whole goods, saving us time and money.

If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.

The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.

The entire customer support team makes problems go away so easily. They are a pleasure to work with.

It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

I’ve been working with HBS for 12 years and have never been disappointed. We recently acquired a second location and did our training via a Zoom call and it was fantastic. The phone support staff are always friendly and courteous. Thank you for always being there to help when it is needed. I would recommend HBS Systems equipment dealership software to other dealerships.

Very helpful and proactive team that keeps the system up to date. HBS Systems Kubota parts catalog lookup and price file availability save our team time and money. They were important factors in us choosing HBS Systems.”