HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.

I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.

We changed to HBS systems after being on another system for 28 years. The training and support have been awesome! The experience was smooth and efficient. The Service Management feature is excellent!

Quick response when we have an accounting question. Best customer service with great people who are always ready to help.

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

I’ve demoed 15+ DMS products. HBS Systems was the only provider that checked all the boxes. It’s truly remarkable software with an incredible team behind them.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

If we have any kind of problem we email or call and they are on it to get it solved. I’d highly recommend HBS Systems to any dealership to improve workflow. They truly understand the business.

They answer all of our questions regardless of how many times we have to ask them. Sincere thanks for all your work on behalf of the dealers you serve. Keep listening to what your dealers are telling you they need.

HBS Systems makes it easy to create bills and keep track of inventory.

As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.

HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems and get them fixed quickly. It also integrates with our main vendor(s) for pricing and inventory. I’ve been using HBS since day one; however, many of our employees have used other dealership management systems and prefer HBS.

The team is easy to do business with and always a phone call away. If I ever do have a problem, it’s resolved. We’ve used HBS Systems since 1994 and I don’t see us ever switching.

HBS systems is a leader in the industry for dealers and is considered by Kubota as the number one qualifying business system to work with their parts programs as well as whole goods and warranty. The functionality, intermingling of departments, reports, and software packages to create a financial statement are geared to customers’ needs.

The people and support at HBS Systems are off the charts!

HBS Systems is easy to use. It’s easy to look up parts and whole goods, saving us time and money.

I’ve been working with HBS for 12 years and have never been disappointed. We recently acquired a second location and did our training via a Zoom call and it was fantastic. The phone support staff are always friendly and courteous. Thank you for always being there to help when it is needed. I would recommend HBS Systems equipment dealership software to other dealerships.

HBS Systems’ customer service is always there to answer our call and fix any problems we encounter.

The entire customer support team makes problems go away so easily. They are a pleasure to work with.