When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.

It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

If we have any kind of problem we email or call and they are on it to get it solved. I’d highly recommend HBS Systems to any dealership to improve workflow. They truly understand the business.

The team is easy to do business with and always a phone call away. If I ever do have a problem, it’s resolved. We’ve used HBS Systems since 1994 and I don’t see us ever switching.

Very helpful and proactive team that keeps the system up to date. HBS Systems Kubota parts catalog lookup and price file availability save our team time and money. They were important factors in us choosing HBS Systems.”

I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.

I’ve been working with HBS for 12 years and have never been disappointed. We recently acquired a second location and did our training via a Zoom call and it was fantastic. The phone support staff are always friendly and courteous. Thank you for always being there to help when it is needed. I would recommend HBS Systems equipment dealership software to other dealerships.

The entire customer support team makes problems go away so easily. They are a pleasure to work with.

It has saved me hundreds of hours on the John Deere statement reconciliation alone. The automatic pricing updates improve accuracy saving us time and money.

HBS Systems provides excellent customer service. Our team consistently gets fast results with any problems solved on our first call.  I’d tell any dealership to take a look at their software.

HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.

Kubota parts catalog lookup and price file availability save our team time and money. They were important factors to us choosing HBS Systems.

HBS systems is a leader in the industry for dealers and is considered by Kubota as the number one qualifying business system to work with their parts programs as well as whole goods and warranty. The functionality, intermingling of departments, reports, and software packages to create a financial statement are geared to customers’ needs.

I’d recommend HBS Systems to other dealers. They have great people and are always helpful when we have had challenges.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.

HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems and get them fixed quickly. It also integrates with our main vendor(s) for pricing and inventory. I’ve been using HBS since day one; however, many of our employees have used other dealership management systems and prefer HBS.

HBS Systems provided system update training live at the dealership with our team to train us. The service after implementation has been amazing as well. The team is very quick to answer support questions and concerns.

The accounting system is pretty intuitive. I like how well it integrates with our parts suppliers to keep up with inventory and pricing. I like the e-docs feature and use that all the time.