If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.

HBS Systems’ customer service is always there to answer our call and fix any problems we encounter.

I’ve demoed 15+ DMS products. HBS Systems was the only provider that checked all the boxes. It’s truly remarkable software with an incredible team behind them.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

Quick response when we have an accounting question. Best customer service with great people who are always ready to help.

It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

The accounting system is pretty intuitive. I like how well it integrates with our parts suppliers to keep up with inventory and pricing. I like the e-docs feature and use that all the time.

I know hosting training offices in both the US and Canada is not cheap, but it sets your company apart. With the support, HBS Systems provides, I do not have a worry in the world.

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

I’d recommend HBS Systems to other dealers. They have great people and are always helpful when we have had challenges.