When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.

If we have any kind of problem we email or call and they are on it to get it solved. I’d highly recommend HBS Systems to any dealership to improve workflow. They truly understand the business.

HBS systems is a leader in the industry for dealers and is considered by Kubota as the number one qualifying business system to work with their parts programs as well as whole goods and warranty. The functionality, intermingling of departments, reports, and software packages to create a financial statement are geared to customers’ needs.

We were impressed with HBS Systems when we made a request specific to our dealership. Their team expedited the programming process to upload a short-notice store addition into the business system. I’d recommend to any dealership to take take a look at HBS Systems.

They answer all of our questions regardless of how many times we have to ask them. Sincere thanks for all your work on behalf of the dealers you serve. Keep listening to what your dealers are telling you they need.

HBS Systems worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

HBS Systems’ customer service is always there to answer our call and fix any problems we encounter.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

The training we received was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have attended.