The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems and get them fixed quickly. It also integrates with our main vendor(s) for pricing and inventory. I’ve been using HBS since day one; however, many of our employees have used other dealership management systems and prefer HBS.

When we experienced problems with our server in 2019, the team at HBS went above and beyond to assist us to get us up and going as fast as possible. I’d recommend any dealership to choose HBS Systems.

Quick response when we have an accounting question. Best customer service with great people who are always ready to help.

We changed to HBS systems after being on another system for 28 years. The training and support have been awesome! The experience was smooth and efficient. The Service Management feature is excellent!

The functionality of the system is very user friendly. The product support team is great and helps the ease of use with the software.

I’ve been working with HBS for 12 years and have never been disappointed. We recently acquired a second location and did our training via a Zoom call and it was fantastic. The phone support staff are always friendly and courteous. Thank you for always being there to help when it is needed. I would recommend HBS Systems equipment dealership software to other dealerships.

I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.

As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.