Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.

I’d recommend HBS Systems to other dealers. They have great people and are always helpful when we have had challenges.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

The entire customer support team makes problems go away so easily. They are a pleasure to work with.

HBS Systems provides excellent customer service. Our team consistently gets fast results with any problems solved on our first call.  I’d tell any dealership to take a look at their software.

They answer all of our questions regardless of how many times we have to ask them. Sincere thanks for all your work on behalf of the dealers you serve. Keep listening to what your dealers are telling you they need.

It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

Dealership support and service are huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don’t go as planned.

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.