Dealership support and service are huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don’t go as planned.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

The training we received was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have attended.

Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

Quick response when we have an accounting question. Best customer service with great people who are always ready to help.

I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.

I know hosting training offices in both the US and Canada is not cheap, but it sets your company apart. With the support, HBS Systems provides, I do not have a worry in the world.

The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.

I’ve demoed 15+ DMS products. HBS Systems was the only provider that checked all the boxes. It’s truly remarkable software with an incredible team behind them.