Dedicated to Serving Industrial Dealerships

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

HBS Systems worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

The team is easy to do business with and always a phone call away. If I ever do have a problem, it’s resolved. We’ve used HBS Systems since 1994 and I don’t see us ever switching.

I’ve been working with HBS for 12 years and have never been disappointed. We recently acquired a second location and did our training via a Zoom call and it was fantastic. The phone support staff are always friendly and courteous. Thank you for always being there to help when it is needed. I would recommend HBS Systems equipment dealership software to other dealerships.

As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.

The accounting system is pretty intuitive. I like how well it integrates with our parts suppliers to keep up with inventory and pricing. I like the e-docs feature and use that all the time.

HBS Systems’ fully integrated accounting enabled Badger Contractors Rental & Supply to quickly establish an ROI, as an additional accounting package wasn’t needed for revenue recognition, something that was lacking in the other rental software products we researched.

I’d recommend any dealership to take a look at HBS Systems. Every time I have an issue, I submit a case and receive a call the same day. The problem is fixed right away. They have the best system in the industry.

HBS Systems’ customer service is always there to answer our call and fix any problems we encounter.