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Dedicated to Serving Material Handling Dealerships

Raise Your Material Handling Dealership to New Heights

Features, functionality, and integration tailored to the unique needs of Lift Truck, Forklift, and Material Handling dealers.  HBS Systems offers a suite of real-time software for parts and unit sales, rental, service, accounting, and beyond.  Our mobile tools allow you to never miss a beat when outside the dealership. Drawing from our rich experience of over 35 years of advancing dealerships in the equipment industry, we’ve streamlined, automated, and empowered every department to make data-driven decisions that not only improve operations but also maximize profitability.

Case Studies

HBS Systems Customers Share Their Experience

HBS Systems Customers Share Their Experience

Don’t just take our word for it. Listen to why more dealerships chose HBS Systems as their equipment dealer business system! HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems...

Common Characteristics of Customer Service Teams

Common Characteristics of Customer Service Teams

What is good customer service? While the definition can vary from company to company and industry to industry, good customer service typically means providing timely, attentive, positive service to a customer, and ensuring their needs are met in a way that reflects...

Award-Winning Employee Spotlight, Scarlett Green

Award-Winning Employee Spotlight, Scarlett Green

Welcome to our NetView ECO TeamView series, where we will highlight award-winning employees that makeup HBS System’s team to learn more about them, and their work, and to pick their brains on a variety of topics. Our featured guest is Scarlett Green, Inside Sales...

Testimonials

Christopher Mueller

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

Tammy Brogley

The entire customer support team makes problems go away so easily. They are a pleasure to work with.

Tammy Brogley

When we experienced problems with our server in 2019, the team at HBS went above and beyond to assist us to get us up and going as fast as possible. I’d recommend any dealership to choose HBS Systems.

Craig Smith

I know hosting training offices in both the US and Canada is not cheap, but it sets your company apart. With the support, HBS Systems provides, I do not have a worry in the world.

Maria Sauceda

HBS Systems worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

Kimberly Johnson

Scarlett is amazing! She answers all my questions and always provides the help I need and provides excellent Customer Service! I loved my training with Scot.

Ben Vaarkamp

I like being able to easily set up tiles on ActiveDesktop to get quickly into work areas that I need to do my job all on one screen. The simple search feature is great at saving time as well.

Debbie McClain

I’d recommend any dealership to take a look at HBS Systems. Every time I have an issue, I submit a case and receive a call the same day. The problem is fixed right away. They have the best system in the industry.

Sherri Melanson

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

Maria Sauceda

Quick response when we have an accounting question. Best customer service with great people who are always ready to help.