Dedicated to Serving Industrial Dealerships

If we have any kind of problem we email or call and they are on it to get it solved. I’d highly recommend HBS Systems to any dealership to improve workflow. They truly understand the business.

I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.

The training we received in August was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have been at.

HBS systems is a leader in the industry for dealers and is considered by Kubota as the number one qualifying business system to work with their parts programs as well as whole goods and warranty. The functionality, intermingling of departments, reports, and software packages to create a financial statement are geared to customers’ needs.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.

The entire customer support team makes problems go away so easily. They are a pleasure to work with.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.

It has saved me hundreds of hours on the John Deere statement reconciliation alone. The automatic pricing updates improve accuracy saving us time and money.