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Role – Service and Warranty Managers

Service & Warranty Managers

Streamline your service department and maximize profitability.  Organize schedules, manage warranty claims, and track the status of every job, unit, and technician. NetView ActiveDesktop’s customized dashboard provides real-time data to streamline your entire department.

Fully Integrated Equipment Dealer Management Software

Training and Customer Support

The most critical aspects of a successful equipment dealer management software conversion are data conversion, employee training, and implementation. Our proven processes are unparalleled in the industry and provide your team with a seamless transition to your new DMS. Our award-winning team of equipment dealership experts offers ongoing education, training, and exemplary support.

Profit Centers

Parts, Service, Rental, and Unit Sales are fundamental to your dealership’s success. NetView ECO dealership management software gives you the ability to easily access information from any device at anytime. Whether at the counter, in the warehouse, or on the jobsite, your team will have access to real-time information at their fingertips. Maximize revenue and improve efficiencies of your profit centers. 

Productivity Tools

CRM, Business Intelligence, Dashboards, Dealer Now APP, Mobile View APP, KENECT Texting, and OEM integrations are just a few integrated tools within the NetView ECO equipment dealer management software. Increase productivity and get an advantage over your competition. NetView ECO's extensive capabilities make it easier to provide excellent customer service.

Financial Management

It is critical to stay constantly informed of your dealership’s financial status. That’s why the NetView ECO equipment dealer management software integrates accounting solutions and financial analytics throughout your entire business to give you timely and accurate information regarding your finances when you need it the most.

Powerful Equipment Dealer Management Software Features to Advance Your Equipment Dealership

HBS Systems prides itself in providing advanced technology today that positions your equipment dealership for the future.

NetView Active Desktop

Empower your team with a customized workspace based upon specific job responsibilities. Drag, drop, resize and reorganize over 100 ActiveView tiles to track important data in real-time. Access information critical to your equipment dealership from anywhere on any device with NetView ECO equipment dealer management software.

NetView Vision BI

Provide your team with the most powerful reporting engine offered by equipment dealer management software in the industry. Edit, schedule and customize more than 100 Vision BI reports that provide valuable insights. Vision into your dealership allows you to confidently make data-driven decisions to maximize profitability.

NetView Service Connect

Organize your dealership’s service department with our web-based equipment dealer management software.  Service Connect delivers scheduling calendars, clock in/out notifications from technicians, telemetry, and more, all from any device and always in real-time. Improve efficiency and increase customer satisfaction.

NetView ECOM

Never miss a sale with NetView ECOM.  Our streamlined e-commerce solution, provides your dealership with an easy way to monitor and process sales orders from multiple channels in one place. NetView ECOM allows you to approve orders, add shipping, revise quantities, send partial orders, and more with ease, helping to increase efficiency and online sales.

NetView DealerNow

Provide your customers with 24/7 account access to pay invoices, order parts, schedule service, check inventory, and more on a mobile device. The Dealer Now customer-facing APP allows you to push notifications to your customers on orders or repairs, promotional notices, and service reminders. Reduce support costs, strengthen customer satisfaction, and increase brand loyalty.

NetView ECO

HBS Systems prides itself on providing advanced technology today that positions equipment dealerships for the future. Our goal is to deliver more technology and benefits than expected, providing solutions that connect your dealership with your customers to strengthen customer satisfaction and loyalty. Advance your dealership with NetView ECO dealer management solutions.

NetView Insight

Information is power! Empower your team with a 360 view of valuable customer information including: Account, Parts, Service, Equipment, Rental, and more.  All available in a single location before starting a transaction. Increase customer satisfaction and improve efficiency with our equipment dealer management software.

NetView Unit Inquiry

Give your team easy access to vital information for a piece of equipment in one place. See financial details, equipment options, repair order history, and pictures/video links on any device from anywhere.  Our equipment dealer management software provides real-time updates to streamline communication and ensure accuracy.

NetView Rental

Simplify complex rental processes from quotation through invoicing to collection. Optimize your fleet utilization, upsell parts and service, upload photos, increase profitability, and more with real-time insight into the availability of your rental fleet from anywhere on any device with NetView ECO equipment dealer management software.

Solutions Tailored by Role

CEOs & Presidents

Streamline all divisions of your equipment dealership.  NetView Active Desktop’s customized dashboard provides real-time information for all departments, allowing you to make data-driven decisions to maximize profitability.

CFOs & Finance

Automate financials for all departments of your dealership. Our DMS software has powerful reporting tools that provide critical financial data allowing you to analyze information in your customized NetView Active Desktop dashboard.

Sales Managers

Empower your team to increase sales and improve customer service. Active Desktop’s equipment dealer management software's customized dashboard provides sales reports to manage opportunities, communication, and schedules.

Parts Managers

Automate complex processes to increase efficiency, letting you easily manage parts sales, order fulfillment, price files, purchases, returns, and more. NetView Active Desktop’s customized dashboard provides real-time data to ensure on-time delivery increasing customer satisfaction and profitability.

Service & Warranty Managers

Streamline your service department and maximize profitability. Organize schedules, manage warranty claims, through automated OEM integrations, track the status of every job, unit, and technician. NetView Active Desktop’s customized dashboard provides real-time data to streamline your entire department. 

Rental Managers

Maximize your fleet to increase customer satisfaction and dealership profitability. Powerful features streamline the complex rental process. NetView Rental gives your team access to real-time inventory availability and the ability to click to call, text, or email customers from anywhere on any device.  

Equipment Dealer Management Software

Customized for Your Industry

Agriculture

Construction

Material Handling

Equipment Rental

Aggregate

Industrial

Recent News & Events

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Kubota Dealer Trusts HBS Systems

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Dealers Streamline Sales Quoting with GleanQuote

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Testimonials

Shannon Tolbert

HBS Systems provided system update training live at the dealership with our team to train us. The service after implementation has been amazing as well. The team is very quick to answer support questions and concerns.

Lil Peabody

Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.

Ben Selhorst

The accounting system is pretty intuitive. I like how well it integrates with our parts suppliers to keep up with inventory and pricing. I like the e-docs feature and use that all the time.

Matt Anders

HBS Systems is very easy to use and easy to get around in. The custom financials make it easy to look at all 13 locations on one consolidated screen, and if needed, I can look at each location for further analysis.

Andy Svetec

I’d recommend HBS Systems to other dealers. They have great people and are always helpful when we have had challenges.

Chad Hochsteleler

The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.

Kevin Richardson

The training we received in August was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have been at.

Jason Stammen

The team is easy to do business with and always a phone call away. If I ever do have a problem, it’s resolved. We’ve used HBS Systems since 1994 and I don’t see us ever switching.

Ben Vaarkamp

I like being able to easily set up tiles on ActiveDesktop to get quickly into work areas that I need to do my job all on one screen. The simple search feature is great at saving time as well.

Lance McMaster

HBS Systems is easy to use. It’s easy to look up parts and whole goods, saving us time and money.

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